Archive for April, 2008
Wordpower Tips For Copywriters
Posted by: | CommentsIn a previous post I included a video clip from copywriting giant John Carlton. Although this wasn’t the main point from the video, something he mentioned is highly relevant to copywriters.
That is, the need to have a large vocabulary at your disposal. And it has to be made up of the right kind of words.
Allow me to expand a little on this point.
When you’re writing copy, you will often have to say the same thing (usually the key benefit of your product) many times. But of course, using exactly the same words again and again will get boring for the reader very quickly.
So, it’s important to have different ways to say the same thing! Problem is that you have to avoid certain types of words like jargon and “fancy” words.So what’s a copywriter to do? Well, fortunately there are some resources at hand. First stop will be the dictionary and the thesaurus. There are free online versions available (for example at “Thesaurus.com”).
There are also a number of specialist books ideal for the copywriter such as “Words That Sell”, “More Words That Sell” and “Phrases That Sell”.Each of these books contains variations on words or phrases that you’re likely to use in copywriting. For example, in “Words That Sell” there’s an entire page of alternative ways to say “honest”.
It’s well worth having one or more of these books in your library. They are a great stimulus to your thinking even if you’re already a pretty good wordsmith. We all need a little inspiration now and again!
Copywriting, Celebrities And…Curiosity
Posted by: | Comments“Celebrity Beauty Secrets”
They can take their pick but what do celebrities really have in their make-up bags?
The above was the headline and the “teaser” for an article in today’s UK “Daily Telegraph”.
Now, dear reader, you might wonder why I am so interested in celebrity beauty secrets! While I might have some “Metrosexual” tendencies, I assure you this is all in the cause of the pursuit of excellence in copywriting.
In copy, the headline is of critical importance. Ideally, it should not only grab attention, but it should summarise the “Big Idea” and why people should keep reading.
We live in a celebrity obsessed culture. No point in bemoaning the fact. As marketers, we have to deal with the world as it is.
So, anything linked to celebrity is likely to attract attention. Add the magic word “Secrets” and you’ve just stimulated a frenzy of curiosity (one of the most powerful triggers you can use to attract someone’s interest).
So this short headline manages to do a lot of work very efficiently. Nice example of the “craft” of copywriting.
Note the post head as well. Does a good job of expanding on the curiosity theme and drawing the reader in.
So, keep that in mind when writing or creating a campaign. If you can introduce a celebrity angle that makes sense, you’ll most likely find it adds greatly to the power of the copy.
Copywriting Video From John Carlton – “Basics Of A Sales Message”
Posted by: | CommentsOK, bit of an experiment today. Having been looking into exactly what the WordPress blogging platform can do, I am pretty impressed. Even for a non-technical person like me, it’s easy to add video from places like YouTube.
Here’s something from John Carlton on the basics of a sales message. It includes a very good example of how a single word can make a big difference in a sales letter…
In this case, a single word is enough to cause a problem and potentially lose the reader. At the highest levels in copywriting, it’s this sort of thing that makes the difference and it’s what sets masters like John Carlton apart from the rest.
A Marketing Lesson From Master Yoda
Posted by: | CommentsHave I mentioned I’m a big movie fan? Very excited about a couple of upcoming new movies. The new “Indiana Jones” episode and the “Iron Man” movie (yup, I’m a big comic book fan too!).
Interesting, of course, to observe the build up to a big movie release. Marketing lessons there for product launches and building up anticipation. Video trailers are an obvious way to promote new movies. Checking out the “Iron Man” trailer on YouTube I was amazed (or maybe not) to see that almost 4 million people had viewed the video. An example of the incredible “reach” that the internet provides marketers.
Anyway, that’s not what this post is about. As you might have deduced from the title this is about “Star Wars”, more precisely something from “The Empire Strikes Back”. There’s a scene in the middle of the movie where Yoda is training Luke in the ways of the Force and he instructs Luke to raise his crashed space fighter out of the swamp.
Luke looks dubious about the whole thing but says “OK, I’ll try”. At this point Yoda turns on him and says…
“Try not – do or do not – there is no try”.
What a great line! When you think about it, the word “Try” is so weak. It kind of contains an expectation of failure.
So, I have banned the word from my vocabulary as far as possible and substituted instead the word “Test”. You might like to consider doing that yourself.
For marketers in particular, this might be worth thinking about. Instead of “trying” something, how about “testing” a new approach? Testing should be an integral approach of your marketing in any case. It’s amazing the difference in response you get from different approaches.
Talking of testing, I recently purchased “The Secrets Of A 10% Conversion Rate” by Paul Hancox. Despite being in a self-imposed period of not buying any new copywriting or marketing products, Michel Fortin wrote such a great review I felt compelled to check out the report for myself!
(As an aside, I guess that’s a good marketing example of the power of an endorsement from a “trusted source”!)
Now, a great deal of the report is about testing and that is one of the secrets of getting a high response rate. But there’s more and when I’ve finished the report I’ll let you know what I think about it.
In the meantime…”Do or do not”!
More Marketing Idiocy From A Big Corporation
Posted by: | CommentsCame across a great blog post today from Mark Widawer. The kind of post that made me think “Gee, I wish I’d written that!”
Anyway, it’s titled “Bad Advertising – Ford Needs To ‘Learn One’” and it’s all about the latest strategic marketing campaign just announced by the Ford Motor Company in North America (I hope for Ford’s sake they don’t use it elsewhere).
Now, I’ll make a confession here. I actually have a bit of a soft spot for Ford. Near where I grew up in the UK there was a big Ford assembly plant and the company was a big employer in the area (Ford Europe HQ was nearby as well). The classic Ford Cortina and then the Escort XR3 (not to mention the Capri Ghia 3.0) were all objects of desire for me at one time or another.
And although I might be opening myself to some ridicule, I think the current Ford Focus is just an excellent car.
However, what is it with big car companies today that makes them so utterly clueless when it comes to marketing? In his article, Mark Widawer reports on Ford’s latest “Big Idea” that is supposed to get dealers and customers excited and the sales rolling in.
It’s (drum roll)…”Ford: Drive One”!
Er…quite. A classic example of image advertising at it’s worst! Anyway, read the whole thing. Mark makes some excellent points and has some interesting suggestions as to what Ford could do as an alternative.
Big car companies are a seemingly endless source of marketing case studies. Ford, of course, will never live down the fiasco of the Edsel. General Motors wrote the book on market segmentation (niche marketing before people even know what niche marketing was!) before forgetting everything they knew and becoming an abject example in how not to run a car company (or any kind of company, for that matter).
As an aside, Mark Widawer is quite an expert on traffic and conversion. He has a number of excellent products out including “Landing Page Cash Machine”. If you need to get up to speed on landing pages, I can recommend that particular program.
Reflections On The Genius Of Copywriter Gary Halbert
Posted by: | CommentsI noted in a previous post the anniversary of the death of legendary copywriter Gary Halbert.
Gary was widely regarded as one of the best copywriters in the world and I’d certainly regard him as one of the 3 “Giants” of the Direct Response Marketing world in the second half of the 20th century (the others being Dan Kennedy and Jay Abraham).
So why was he so special? Well, Gary himself once said that the reason the “A List” writers were in demand was not because of the quality of their writing (great though it may be). Rather, it’s because of their ability to come up with the “Big Idea” that will result in a blockbuster campaign.
Gary Halbert seemed to have an encyclopedic knowledge of markets and marketing plus a deep understanding of human nature. It was his almost obsessive attention to detail and research that really set him apart.
In early 2005, Michel Fortin conducted 2 interviews with Gary (to find them, head on over to the Michel Fortin Blog and search on “Gary Halbert Interviews”). They are a fantastic record of the craft of Gary Halbert and his thinking. A veritable treasure trove, particularly the first call. The first 30 minutes of the second call is pure genius as Gary sets out a lead generation campaign for an online poker product.
Of course, Gary left behind another treasure trove at the “Gary Halbert Letter”.
Regrettably, I never attended one of Gary’s seminars. Fortunately, he generously left behind a remarkable body of work that will be of great benefit to any marketer or copywriter.
Gary Halbert – “Thank You”.
Yet Another Example of Mainstream Advertising Agencies Wasting Clients Money
Posted by: | CommentsHad to smile when this article (“Advertisers: Men Are Not Idiots“) from Advertising Age came to my attention…
Bashing Fathers and Husbands Isn’t the Right Way for Marketers to Sell Products
The way the advertising industry portrays men has drawn increasing scrutiny in both the trade press and the mainstream media. Defenders of the status quo — in which men are depicted as irresponsible fathers and lazy, foolish husbands — are starting to feel outnumbered. It’s an understandable feeling.
The article goes on to describe the backlash that’s occurring and the negative impact on a couple of large companies.
Gee, who would have thought that insulting and alienating 50% of your potential audience would have negative consequences for sales (and profits of course)? Those geniuses at the mainstream advertising agencies who buy in to this kind of nonsense…
Defenders of the advertising status quo generally put forth the following arguments: Males are “privileged” and “it’s men’s turn,” so it’s OK to portray them this way, and that men simply don’t care how they’re portrayed.
OK, maybe I’m being a little unfair. Perhaps someone was thinking that as women apparently make some 70% of all purchasing decisions, then appealing to them would more than outweigh any negative consequences of alienating men?
Well, if so, didn’t work. Apparently, most women are turned off by this approach as well!
Hey, I know it’s something of a staple that Direct Response Marketers think that mainstream “Image” advertising agencies are complete idiots. And I’m sure there are some good ad men (and women) in mainstream agencies. However, this sort of thing and countless other examples all illustrate how “conventional” advertising is often a complete disaster for clients.
And it all goes back to one of the biggest sins in marketing and advertising. Being more concerned and wrapped up in your own perspective rather than that of your audience. The “creatives” who came up with the “Men Are Idiots” ads probably thought they were being terribly clever, witty and sophisticated. “Socially progressive” as well, probably.
Too bad the market doesn’t agree with them and as a result their clients are losing money.
Copywriters – Are You Or Your Clients Making This Mistake?
Posted by: | Comments“Every battle is won, before it is fought.”
(From “The Art Of War” by Sun Tzu)
I talked in a previous post about the dangers of complacency and underestimating the difficulty of a marketing project.
Pete Godfrey, in his latest “Emotional Ad Writing And Marketing Letter” mentions the case of a pair of marketers who planned to hold a high priced seminar in January and were going to launch the campaign only in mid-December. Crazy, right? But I’ve come across similar situations myself.
And even supposed experts make the same mistake. In mid 2007 one high profile marketing “Guru” launched a seminar only 3 weeks out. It looked like it was a great seminar but it flopped badly in terms of the numbers attending. There’s also the recent example of the John Carlton seminar. When I look back at my emails, he only announced it about 10 days before the auction for the places was going to close.
Getting “bums on seats” and people to show up for a seminar usually takes a lot of work. If you don’t already have a receptive list, the task is even more difficult. Depending on the market and the price point, you’re normally looking at a 3-6 month campaign for a high-priced seminar.
Even for the “lead generation” type seminars that are lower cost (or even free), you need to market them strongly. Remember the classic advice that you need to “sell” your free offers as hard as your paid products. For people to turn up to any kind of seminar, they have to commit time and usually some expense. So, you need to give them a very good reason why they should turn up.
And this applies not just to seminars but to any marketing campaign. The quote from Sun Tzu at the start of this post is as relevant to marketing as it is to warfare. Proper planning and preparation is no guarantee of success in marketing, but some campaigns are doomed to failure right from the start.
Experienced marketers and copywriters can tell with a high degree of accuracy if a campaign is likely to fail. Yes, there is a “secret” and there’s no way I’m going to reveal it on this blog! It’s extraordinarily valuable and that’s part of what I get paid for. As a copywriter, before you take on any project I’d suggest you need to make a cool assessment of whether or not it’s going to be a success.
Sometimes, the most valuable service you can provide for a client is preventing them going ahead with a misconceived project.
Yes, I know that as business people we’re normally pushed for time and almost always have to make some sort of compromises. However, we also have to deal with the world as it is and, more importantly, people as they are.
More about that in a future post.
20 Copywriters And Marketers Just Got Themselves A Huge Bargain…
Posted by: | CommentsIn the last post I discussed the auction that John Carlton was holding to sell the 20 places available at his upcoming workshop.
Well, the auction has now closed. The results are in and the clearing price was (drum roll please!)…US$1,999.
20 copywriters and marketers really have got themselves a huge bargain, in my (no so) humble opinion.
In the previous post, I suggested that a clearing price under $5,000 would have to be viewed as a disappointing result and that’s how it has turned out.
So what are the lessons to be learned from this?
Firstly, as I mentioned yesterday, there simply wasn’t the necessary excitement and value created around the product itself. All the focus seemed to be on the auction mechanism as being the “big idea”. John Carlton and his partner Stan Dahl seemed to take it for granted that people would be rabidly excited about the workshop and clamouring to get in. Well, they obviously were not.
Secondly, and another big marketing sin, there was an obstacle in the way of accepting the offer! Contrary to what a lot of internet-oriented marketers think, not everyone spends all day on the internet and not everyone uses eBay.
When reviewing this whole auction experiment, I’m reminded of the advice to courtroom lawyers about not asking a question unless you know the answer!
Auctions seem to work well when there’s a hot market but are terrible (from the seller’s perspective) when the market is not so hot. You see this in the Australian real estate market (where many properties are sold at auctions). When the market is booming, properties go for rediculously high prices. But in a slump, buyers can end up with a steal, especially if there’s a distressed seller.
What’s ended up happening here is that instead of there being a bidding frenzy, the 20 places for the workshop have been sold off on the equivalent of “lastminute.com” or the like. Not what was intended, I think.
On a broader marketing point, never get complacent about what needs to be done in a campaign. My mate, master copywriter Pete Godfrey, talks about that in the current issue of his “Emotional Ad Writing & Marketing Letter”. I’ll talk more about that in the next post (enough of my rantings for today!).
So How Much Is A Workshop With Copywriter John Carlton Really Worth?
Posted by: | CommentsMaster copywriter John Carlton is holding a workshop this coming May 2-4. What’s interesting is the way he and his business partner Stan Dahl have chosen to market the event. They’ve decided to auction off the 20 available places on eBay.
They are using a “Dutch Auction” process. How this works is that if you want to attend, you submit a bid along with everyone else who is interested. When the auction closes, the 20 people who submitted the highest bids get a place. The price for each place is then determined as the price bid by the lowest bid in the top 20. So, everyone who attends get to pay the same price.
Now, I have to give credit to John Carlton, he has been testing out a lot of new ideas and approaches lately and taking risks (for example, the “open survey” he did to ask why more people hadn’t joined his coaching club). I have to wonder a little about the wisdom of this latest idea.
