Archive for June, 2008

I have just finished reading an amazing post by copywriter John Carlton.

The genius of the man just left me stunned. Stopped me in my tracks.

It was like the scene in the movie “Apocalypse Now” where Kurtz tells of the time when an insight hit him like a “diamond through his skull” (or something like that!).

The post is titled “Shutting People Up”.

It seems to be all about cars.

And it’s a fun, entertaining and lively read as John talks about sports cars and his “Miata” and why he loves it so much.

Then, right at the end, comes this…

“That glimmer… is the recognition that, through my story, they felt the raw heat of honest passion and affection coming off me. I’ve had guys who don’t even allow words like “passion” into their vocabulary admit that, around me, they understand how cool the car kinda is.

They’re not gonna rush out and buy one, of course.

But they do shut up. And consider a whole new and unexpected line of thought, contrary to their prior stance.”

…with the lesson…

“The memories that sustain most folks are too vague to be translated as meaningful stories. When you learn to put your feelings and thoughts and graphic detail into a tale — about anything — you possess a power to sway emotion and influence people.

As the Zen master once said… to become eloquent, you must first learn to shut up.

You actually do people a favor by crushing the thoughtless, meandering babble occupying their brains… and bringing new things into focus with a story that makes sense to their heart, as well as their head.

Something to think about, in your quest to learn the art of persuasion.”

Read the whole thing.

Me? I’m going through my swipe file of John Carlton letters to find examples of where he has used this.

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Here’s the next in John Carlton’s “Copywriting Checklist” series, talking about the need for a “Huge Promise” in your copy.

There’s an interesting psychological point here.  You need to have a big promise but it needs to be believable to your audience.  And not just believable in the sense that it seems possible but that it must seem possible to your audience that they can achieve it.

For that reason, you need to judge carefully how big to make the promise.  There’s a famous example of an advertisement for sales people where the response increased when the potential money on offer was reduced.  Even though the potential earnings genuinely were much higher, the smaller amount was much more believable to the audience.

Enjoy the video!

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I know that we in Direct Response Marketing prefer not to talk too much about “branding”, but there are a couple of recent news items that I think have some useful lessons.

Firstly, Apple Computer recently opened the first proper “Apple Store” in Australia to scenes of chaos and pandemonium (“CBD Chaos As Apple Store Opens”).  Amazingly, some people had waited over 30 hours just so they could say they were in among the first people to visit the store! (OK, they got a free T-shirt as well!)  Such is the devotion of some people to the Apple brand.

Now, I’m not a particular fan of Apple, although I’m impressed with a number of their products.  For example, I’ve switched to using “Safari” as my main web browser.  But they must be doing something right to create such raving fans.  Steve Jobs has a lot to do with it, obviously.  The company has always had a very distinct position and they have created some great, and very cool, products.

Next, I recently mentioned the Reader’s Digest poll of “Australia’s Most Trusted People”.  Well, they also have a poll of “Australia’s Most Trusted Brands”.  The overall winner?  Cadbury Chocolates. Other category winners include Sony (Electronics), Toyota (Cars), Bunnings Warehouse (Retail) and LG (Whitegoods).

Toyota is no great surprise to me.  I think they are just a fantastic company and a great example of the power of focus and concentrating on the basics.  While the US automakers have lost their way, Toyota has just got on with making good cars at a great price.  As a result they are poised to become the world’s #1 car company (and they’re already far and away the most valuable company by market value).

LG, on the other hand, is more of a surprise.  But again, just goes to show what a relatively new company with a relatively “unfashionable” background can achieve.

The keys to the success of these brands, according to social commentator Bernard Salt, is…

“…trusted brands have an emotional connection…promote a feeling of value, market leadership, ease and high quality.”

Note the emphasis on feelings.

So what can we as Direct Response Marketers learn from this?  Well, although it’s not given much emphasis, the reality is that you are in the business of creating a brand for yourself.  Perhaps more accurately, you’re in the business of creating a relationship with your customers.  There are many elements that go into building that relationship but some of the important factors are the same as those mentioned as being important to brands.

Brands are also about trust, something else that I mentioned recently.  In essence, brands are a promise to the customer about the kind of experience they can expect.

So, although you probably don’t have the big advertising budgets of the big brands, there are many things you can do to build a relationship with your customers and build your own “brand” in their eyes.  Combine a strong relationship with the power of Direct Response methods and you have a recipe for success.

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Quite a few things going on in the world of copywriting at the moment.

Firstly, Clayton Makepeace and Tony Flores have released a new report called “The #1 Way To Electrify Your Ads”.  It’s part of the launch campaign for a new copywriting program that’s due to be released next week.

The report is all about the power of colloquial words, phrases and speech and how, used correctly, they will add power to your copy.  This isn’t an especially new insight of course.  One of my most prized copy resources is John Carlton’s “Power Words” report.  It’s really drawing on Robert Collier’s idea of “Entering the conversation in your prospect’s mind.”

Having said that, the report is well done and it’s a good resource to have in your copywriting toolkit.

Next, John Anghelache and Ryan Healy have a video up dealing with some of the most common questions they get about how to get clients and build a business as a freelance copywriter.  Again this is part of a launch campaign.

John used to have a course available called “Copywriter Profits”.  I’ve got that course and it’s one of the best courses of it’s type.  One of the few, in fact, that really gives you hands on, practical advice about how to get work as a freelance copywriter.

So, highly recommend checking out the video which you can find here.

Thirdly, David Garfinkel has a new post up on his blog called “An Appreciation For Tim Russert – And What His Legacy Means For Copywriters And Other Marketers”.  Always worth reading what David has to say and this post ties in with my recent comments about credibility and trust.

Finally, my good mate Pete Godfrey is about to launch his copywriting “Master Class 3.0″ event.  This looks like it’s going to be big.  Should be more details available soon.

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Fitness tips?  Yup, fitness tips for copywriters!

Health and fitness is obviously important for everyone.  That’s why it such a huge market segment.  But it’s particularly important, I think, for copywriters.

That’s because as a copywriter you are in an inherently stressful business.  I mentioned in an earlier post that in Direct Response you’re in the realm of “Objective Reality”.  There’s no hiding place.  Either you get results or you don’t.

Also, writing effective copy demands energy and focus.  I hope this doesn’t sound self-pitying(!) but people who don’t write copy don’t understand the work and the effort involved.  It’s hard to write effective copy if you’ve got no energy or if you’re unwell.

So, it’s important to stay in shape and be healthy.

Top copywriters agree with me.  Here’s what John Carlton had to say in a comment on his blog recently…

“I’m a firm believer in massage (been getting 1-1/2 hours of it a week for twenty years) and chiropractic (on an as-needed basis) and working out (twice a week). I urge my freelance students to follow this regimen, too.”

And when I attended David Garfinkel’s “Breakthrough Copywriting” workshop, there were a number of sessions on health and maintaining your energy levels (…and yes, there were many discussion sessions in the bar as well!).

In fact, while I remember, if you are interested in nutritional supplements, check out Dr. Dave Woynarowski’s range of products at “Dr Dave’s Best”. I met Dr.Dave at “Breakthrough Copywriting” and I can recommend his products (in particular, the Fish Oil and his “Instant Brain Power”).

You know, this might all sound like “Motherhood And Apple Pie” stuff but it’s all too easy to overlook this kind of thing.  Particularly if you’re a freelance copywriter working from home, as I know from my own, somewhat painful, experience.

When I first started working from home, I thought that I would have plenty of time to exercise and stay in shape and that pretty soon I’d be in peak condition.  The reality turned out differently!  I quickly fell into the routine of getting up, turning the computer on straight away and starting work pretty much immediately.  Before I knew it, lunchtime had arrived and I still hadn’t showered or had breakfast!

Within a few months, I’d piled on weight and was not in good shape.  I then ended up doing a lot of travelling overseas to seminars.  When I got back I was pretty washed out and to make matters worse an old back problem had flared up again, necessitating several months of treatment.

Things had to change!  So, the very first thing I did was start going out for a walk first thing in the morning.  That way, I made sure of doing some exercise every day and got out of the apartment.  In addition, I simply started doing more of what I knew I should be doing (better diet and more exercise) and less of what I shouldn’t (less coffee and fewer croissants in the morning!)

You know, I’ve got tons of books on diet, nutrition and health.  There are variations, of course, but they pretty much all end up saying the same things.  Eat sensibly and exercise regularly.  So, find something that works for you and stick with it.  It will pay off in boosting your productivity and making you more successful as a copywriter.

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